Terms of service
Last Updated: September 28, 2026
Welcome to Shelfora. These Terms of Service govern your access to and use of shelfora.shop, including purchases made through our website.
By accessing our website, using our services, or placing an order, you agree to these Terms of Service and any additional policies referenced herein.
1. Online Store Terms
By using this website, you represent that you have the legal capacity to enter into a binding agreement or are using the website with the authorization of a parent or legal guardian where required by applicable law.
You may not use our products, website, or services for unlawful or unauthorized purposes.
2. Products and Services
We make reasonable efforts to display and describe our products accurately, including product colors, dimensions, features, specifications, and images.
However, the appearance of colors may vary depending on your screen or device, and minor product differences may occur.
We reserve the right to modify or discontinue products, features, prices, promotions, or services at any time, subject to applicable law and existing contractual obligations.
3. Pricing and Payment
Prices are displayed on our website in the currency indicated at checkout.
We reserve the right to correct pricing, typographical, or product information errors. If an error affects an order already placed, we will contact you where appropriate before proceeding.
Customers agree to provide current, complete, and accurate billing and payment information.
Available payment methods will be displayed during checkout.
4. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right, where reasonably necessary, to refuse, limit, or cancel an order due to circumstances including suspected fraud, payment issues, inventory errors, incorrect pricing, or restrictions imposed by applicable law.
If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
5. Shipping and Delivery
Shelfora offers free worldwide shipping.
Our estimated delivery time is generally 7–10 days. Delivery estimates are not guarantees and may be affected by destination, customs procedures, carrier delays, weather, holidays, or circumstances beyond our reasonable control.
Additional details are available in our Shipping Policy.
6. Returns and Refunds
Shelfora offers eligible customers free returns and refunds within 30 days of delivery, subject to our Return & Refund Policy.
Please review that policy before initiating a return.
7. Accuracy of Information
We make reasonable efforts to ensure that information presented on our website is accurate and current.
Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other content.
We may correct such errors and update information when necessary.
8. Intellectual Property
Unless otherwise stated, the content available through shelfora.shop, including original website design elements, text, graphics, branding, logos, and other materials owned by Shelfora, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, sell, or commercially exploit Shelfora-owned content without authorization, except as permitted by applicable law.
9. Prohibited Uses
You may not use our website to engage in fraudulent or unlawful activities, distribute malicious software, interfere with website security, attempt unauthorized access to systems, infringe intellectual property rights, or otherwise misuse our services.
10. Third-Party Services
Our website may rely on third-party providers for services such as payments, shipping, analytics, or website functionality.
Your interaction with certain third-party services may also be governed by their respective terms and policies.
11. Disclaimer and Limitation of Liability
To the extent permitted by applicable law, Shelfora is not responsible for indirect, incidental, special, or consequential losses arising from use of the website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limits mandatory consumer rights.
12. Governing Law
These Terms are governed by the laws applicable in British Columbia, Canada, without limiting any mandatory consumer protection rights that may apply to customers in their jurisdiction.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.
The latest version will be published on this website with an updated revision date.
14. Contact
Questions regarding these Terms may be sent to:
Shelfora
960 Cliff Ave
Burnaby, BC V5A 2J5
Canada
Email: support@shelfora.shop
Phone: +1 (604) 319-2604
Website: shelfora.shop