Contact information

Last Updated: September 28, 2026

Contact Shelfora

Thank you for visiting Shelfora.

Founded in 2023, Shelfora is committed to providing practical products and a straightforward shopping experience. If you have questions about our products, an existing order, shipping, returns, refunds, or our store policies, our customer support team is available to assist you.

Customer Support

Email: support@shelfora.shop
Phone: +1 (604) 319-2604

When contacting us about an existing order, please include your order number and the email address associated with your purchase whenever possible. This will help us locate your order and assist you more efficiently.

Business Address

Shelfora
960 Cliff Ave
Burnaby, BC V5A 2J5
Canada

Please contact customer support before sending any return to this address. Approved returns must follow the return instructions provided by our team.

Website

shelfora.shop

Orders should be placed through our official website unless otherwise expressly authorized by Shelfora.

What We Can Help With

Our customer support team can assist with product questions, order information, shipping and delivery inquiries, return and refund requests, damaged or incorrect items, and general questions regarding our website or policies.

Returns

Shelfora provides eligible customers with free returns and refunds within 30 days of delivery.

Before returning an item, please contact support@shelfora.shop for return instructions.

Shipping

We offer free worldwide shipping, with an estimated standard delivery timeframe of 7–10 days.

Actual delivery times may vary depending on destination, carrier operations, customs processing, and circumstances outside our reasonable control.

Customer Service Commitment

We aim to respond to customer inquiries as clearly and efficiently as possible.

For faster assistance, please provide relevant details about your request in your initial message, including your order number where applicable.

Shelfora
Established 2023
960 Cliff Ave, Burnaby, BC V5A 2J5, Canada
+1 (604) 319-2604
support@shelfora.shop
shelfora.shop